Published: 15/08/2017 15:14 - Updated: 15/08/2017 15:29

Portessie gas disruption

Written byAlan Beresford

SGN are dealing with a gas supply problem in Portessie.HOUSEHOLDS in Portessie have been left without gas for a large part of the day today as water found this way into the local supply network.

Scotia Gas Network (SGN) engineers were on hand from around 7am to tackle the problem, which at the time of writing is still ongoing.

A spokesman for SGN told the Advertiser: "Gas supplies have been lost to approximately 150 homes in the Portessie area of Buckie, due to water entering our network at around 7am today.

"The streets affected are Chancellors Road, Victoria Street, Campbell Street, George Street, Craigview and Stuart Street. Our engineers are working to remove the water and restore supplies as quickly as possible.

"Until then, for safety reasons we have to turn off your gas supply at the meter. Once it is safe to reconnect your supply, engineers will call at your home to carry out further checks.

"It is very important that you do not try to use gas while our engineers are dealing with this emergency. 

"If you are elderly, disabled, chronically sick or have young children or other special needs, we have portable electric appliances available for cooking and heating. These can be obtained by calling our 24-hour Customer Service team on 0800 912 1717 or contacting our staff on site.

 "Finally, for security reasons you should always ask to see the identification card of anyone calling at your home. All our engineers carry a laminated identity card. If you are in any doubt, please refuse entry and seek assistance from a neighbour or relative, or call the telephone number on the identification card.

"We sincerely apologise for any inconvenience this may have caused and we would like to reassure you that we are working hard to resolve this problem."

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